Scan & Calibration
[Medit Scan / Express] Errors & Lag/Freezing, Scan Quality, Live View Display, Calibration
- Post-processing > Processing failed
- Slow Scanning Speed (FPS) or Software Lag Issues⭐
- Intraoral Scanner Scan Data Quality Issue (i500, i600, i700, i700 wireless, i900, i900c)
- Calibration Issue (i500, i600, i700, i700 wireless, i900, i900c)
- Processing Does Not Start After Scan Completion
- Processing Time Delay or Freeze Issue
- Multiple Cases Stuck in Processing Status
- After post-processing, some of the data is missing.
- An issue with the scanner's performance (noisy data & lagging)
- During scanning/calibration, the program freezes and crashes.
- i500 > The scanning view has frozen while scanning.
- i500 > Live View doesn't work intermittently while scanning.
- Loading Only in Live View, Scanner Not Working
- Live View Black Screen or Noise Issue
- Rainbow-colored Noise in Live View
- Masking of Certain Areas in Live View, Making Data Acquisition Impossible
- Scanner Works but No Scan Data Acquired
- Certain areas where it is challenging to acquire scan data
- Double-layer scan data
- Things to check when acquiring unsatisfactory scan data
- Abnormal Color in Scan Data
- Unable to scan holes
- Some parts of pre-operative tooth data still remain in the maxilla/mandible scan stage.
- Face scan > Could not import the image. Select image of teeth smile and/or retracted lips.
- Smart arrows are not showing up.
- Graphics drivers update issue (GeForce products)
- The program can't start because MSVCR120.dll is missing from your computer.