Scan data is rarely acquired even when a specific area is scanned from various angles.
Perform the following prior to scanning:
- Calibrate the scanner.
- In the program settings, disable the "Global Soft Tissue Filtering."
- Enable "Prevent Scan Data Misalignment" in the program's settings.
Try the following alternatives if the data is still not collected.
- Press "Optimize" to properly align the acquired scan data and then scan again.
- Deactivate either "Smart Scan Filtering" or "Smart Color Filtering" or both, and scan again.