[FAQ] i700

i700 Components, Settings and Cleaning

Please refer to the linked documents below for the components and installation method.

i700 Components and Settings

Cleaning, Disinfection, Sterilization Procedure (i500, i600, i700, i700 wireless) 

How can I get the best scan data with my i700? 

We recommend following our scan strategies for each scan stage. 
Although the scanner works perfectly even without powder, you should take special care to drain fluids of any kind in the mouth before beginning the scan. 
If there are new alloy areas like recent golden crowns, we highly recommend using powder for those areas should you encounter issues while scanning.
Please refer to Help Center for scan strategies: Scan Strategies

Can I use the i700 at multiple workstations/computers in my office?

We did our best to guarantee the highest level of comfort and convenience for i700 users. 
You can use the same scanner on multiple computers in your office, so you don’t need to carry a laptop or move a cart with you from one workstation to another.
With Medit Link, the scan data will automatically be saved and uploaded to the cloud, eliminating the need for manual data transfer or storage backup. Also, it allows you to use i700 on another workstation to scan the next patient while leaving the previous computer to work on post-processing. 

What is the scanning speed of an i700?

The speed varies depending on the case types, PC specs, and scanning experience of the user. 

• Single Crown or Inlay/Onlay case: 20 seconds (SD Scan, STL)
• Bridge case: 30 seconds (SD Scan, STL)
• Full arch case: 40 seconds (SD Scan, STL)

What happens if I forget to turn off my i700? 

The i700 has a sleep mode to ensure that the hardware, especially the LED projector, is not accidentally left on. If you forget to turn off the handpiece, it will automatically go into sleep mode after 5 minutes of inactivity to prevent the projector from unnecessary wear.

Warranty and Accessories

What is the warranty period for the Medit i700 scanner?

The standard warranty period is one year.
The scanner handpiece and accessories required for operation are covered by a one-year warranty.

❏ Product warranty scope.
If under normal and proper use, a defect or non-conformity appears in the warranted product during the applicable warranty period and the customer promptly notifies the authorized Medit reseller from whom the product was purchased, of such defect or non-conformity, and follows the shipping instructions provided for the return of the product, then Medit will replace the defective handpiece at no charge. Medit may repair the defective product instead of replacing it upon the reseller’s request.

• Product: Medit i700
• Standard warranty duration: One (1) year from the installation date
• Coverage: Parts, labor, and shipping

The warranty period of the replaced product will follow the warranty period of the original product. The accessories will be replaced if the product trouble is determined to be caused by a defect in manufacturing.

What is the expected lifetime of the hardware? 

The only part in the i700 that may show signs of wear is the LED projector, which has a usage time of 10,000 hours depending on the environment. 
Let's say that you will use your scanner for an average of 10 minutes or less per patient, and on average ten times a day, then the expected lifespan is well beyond ten years.

How can I buy accessories for i700 such as additional scanner tips, power cables, and USB cables?

The scanner comes with all the required accessories to ensure proper operation. Additional replacements for lost or damaged parts can also be purchased from your local dealer.

What is different about the new main cable for i700? 

The new main cable is the Power Delivery cable, which is detachable and 2.0m long. It makes the scanner much easier to set up, store, and carry around the clinic.

Will a computer be provided by Medit?

Medit does not provide computers directly, but our designated partners may choose to provide a bundle with a computer. Please confirm if the computer meets the recommended system requirements for i700.

UV-C LED

Is it possible to activate the UV function via a direct connection (plug & scan)? ⭐

⚠︎ On the i700, UV mode could not be activated during a direct connection (Plug & Scan). It is recommended in this case to connect via the power hub so that the UV function appears in Scanner Settings.

Does UV-C LED is safe for patients?

UV-C LED embedded inside of the handpiece of i700 is designed to only reflect on the surface of the handpiece.
Also, it is not externally emitted and will automatically be turned off when scanning begins.
It activates when the scanner is connected to a PC and is on idle mode. Thus, it won't affect patients when scanning in the mouth. 

What is the blue light on the handpiece of i700?

The blue light on the handpiece is solely an indicator of UV-C LED, not the LED itself.
UV-C LED does not have any color.

What is the lifespan of i700 UV-C LED?

The official lifespan of UV-C LED in i700 is about 10 years if you operate the scanner 8 hours a day.
It functions for a total of 10,000 to 50,000 hours depending on the maintenance.