Recommended Specifications
| Recommended Specifications | Notes | |
|---|---|---|
| Wi-Fi Standard | Wi-Fi 6E (802.11ax) | Minimum Wi-Fi 5 or higher recommended In certain countries, the use of 6GHz devices may be restricted due to local regulations, and in such cases, the device will operate on the 5GHz band. |
| Frequency Band | 5 GHz, 6 GHz | The 2.4 GHz band is unsuitable for scan data transmission due to heavy interference |
| Channel Width | 5 GHz: 80 MHz 6 GHz: 160 MHz | If the channel bandwidth is narrow (20 MHz or 40 MHz), data transmission becomes slower, which may lead to signal latency or disconnection. |
| Wireless Signal Strength | Above -60 dBm (The closer to 0, the stronger the signal. Example: -50 dBm is stronger than -60 dBm) | Weak signals may cause disconnection/latency. |
| Security Protocol | WPA3SAE + AES Only Personal (WPA2/WPA3-Personal) Wi-Fi is supported. | Encryption methods to secure Wi-Fi. WPA3 is the most secure, and WPA2 is also generally available. If your hospital/clinic uses enterprise Wi-Fi, a separate personal Wi-Fi environment is required. |
| Wi-Fi Password Setting | Must be set (Open networks not allowed) | A Wi-Fi network password must be set for proper connection. Public Wi-Fi without a password (Open Wi-Fi) is not supported for security reasons. |
| Captive Portal | Must be disabled | Public Wi-Fi login pages (hotels, cafés, etc.) may cause unstable connections. |
ℹ️ Note
If you have an extra wireless device (Access Point) separate from the main router (Typically a device on the ceiling or wall dedicated to Wi-Fi)
Two intraoral scanners can be used at the same time.
If you only use a single standard wireless router
One scanner is recommended: Since the bandwidth is shared with other devices, using two scanners simultaneously may cause connection drops or slow performance.
If multiple devices such as smartphones and computers are connected to the same router, the scan data transfer speed may slow down. For stable scanning, it is recommended to use a dedicated router for the scanner whenever possible. Stable scanning depends more on router performance than on internet speed.
How to Check Wi-Fi Router Specifications / Security Protocol
- Check the router label: The model name and Wi-Fi standard (Wi-Fi 5, Wi-Fi 6, Wi-Fi 6E, AX1800, etc.) are usually indicated. If only the model number is shown, check the full specifications online.
- Check on PC or Mac: You can verify the protocol in the Wi-Fi connection properties.
[Windows PC]
Settings → Network & Internet → Wi-Fi → Connected Network → Check “Protocol” (e.g., 802.11ac = Wi-Fi 5, 802.11ax = Wi-Fi 6)
Also check the security protocol listed below the protocol.
[Mac]
Hold the Option (⌥) key and click the Wi-Fi icon in the top menu → Check the frequency band (2.4 GHz / 5 GHz / 6 GHz) and the security protocol.
Wi-Fi Router Installation Guide
1. Preparing the Router
Check the provided recommended network specifications and select a router that meets the conditions.
i900 Mobility can only connect and scan in the 5 GHz or 6 GHz band.
Therefore, it is recommended to use a product that supports Wi-Fi 6E.
2. Selecting the Router Installation Location
<Open Space>
When using 1 scanner: within 30 m from the workspace
When using 2 scanners: within 24 m
<Space with walls or obstacles> Install the router as close as possible to the scanner to minimize the impact of walls, doors, metal structures, and coated glass.
3. Connecting Router Power and Network
The user connects to Wi-Fi in the 5 GHz or 6 GHz band from PC or iPad and checks that internet access is working properly. This is a basic procedure to ensure that the router is operating normally and the network connection is stable.
Check that the Wi-Fi signal strength (RSSI) is above -60 dBm.
Windows PC: Check by entering the command netsh wlan show interfaces in CMD
MacOS: Press Option + Wi-Fi icon simultaneously to display RSSI information
4. Checking Router Settings
If necessary, check and configure the following items in the router settings page.
- Set Wi-Fi password
- Select supported security protocol
- Enable mDNS function
- Disable Captive Portal
To access the settings page of each router, search for the router model name on the internet.
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