Symptoms
When the New cases, General Settings, or My Information buttons are clicked, user interface elements do not display as they normally would. When you click the New Case button, for example, an unusual text line appears instead of the normal dialog box, as shown in the screenshot below.
Solution
1. Right-click the Medit Link app, and go to Properties > Compatibility tab.
2. Click on "Change high DPI Settings."
3. Uncheck the "Override high DPI scaling behavior" check box.
4. Right-click the desktop and select "Display setting."
5. Set "Change the size of text apps and other items" to 100%.