Troubleshooting
i700 wireless
- The i700 wireless scanner's handle could not be mounted.
- Connection problem with COM & LPT ports
- Firmware update fails.
- Connection to the wireless hub is not possible (USB-C direct connection).
- Connection to the wireless hub fails (USB A to C with the power adapter).
- The scanner's wireless connection is lost.
i700
i500
Medit Link
- Preoperative scan data is not automatically loaded after updating Medit Link to the most recent version.
- Slowed uploading of case data to the cloud server.
- In Medit Link > Partners, I can't locate the user I'm looking for.
- Display scaling issue
- Error code 5: Synchronization failed
- EXE and MSI file signature mismatch
Medit Scan for Clinics
- The scanning speed(FPS) has slowed.
- How to run Web Viewer with NVIDIA card
- Certain areas where it is challenging to acquire scan data
- Double-layer scan data
- After post-processing, some of the data is missing.
- Things to check when acquiring unsatisfactory scan data