A clinic can request a refund for a specific transaction. When the lab accepts the refund request, the refund process will proceed as follows.
[1] Refund on Stripe
- Stripe should be used by the lab to complete the refund process.
- When the refund is complete, the transaction status will change to Refunded. This modification will also be applied to the Medit Link application.
[2] Refund on KCP (Korean Cyber Payment system)
- A refund request will be sent to the lab for payments made through KCP. By contacting the Medit Link operations team (+82.02.2193.9600), the lab can initiate the refund process.
- When the refund is complete, the transaction status will change to Refunded. This modification will also be applied to the Medit Link application.